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How to Troubleshoot “QuickBooks Freezing” Error?

Learn to Fix QuickBooks Freezing Error

by rj933296

QuickBooks Desktop is a user-friendly application that helps maintain transactions, generate receipts, calculate taxes, and much more.

But there might be instances when the QuickBooks software doesn’t work correctly and freezes at specific points.

This error is irritating and should be fixed as soon as possible to ensure smooth working. Here we will look at the causes and symptoms of the QuickBooks freezing error. Also, we will discuss the methods to troubleshoot the error.

Causes of QuickBooks Freezing Error

Multiple trigger points cause QuickBooks Freezing error:

  • You might be using an outdated Windows OS.
  • The company name you are using can be too long.
  • DDF and your preference files are corrupt or damaged.
  • INI file is missing from your system.
  • Corrupt hard drives and QuickBooks Company files can also lead to this error.

Symptoms of QuickBooks Freezing Error

The symptom which can help you ascertain the “QuickBooks Freezing” error are:

  • The overall productivity of your system has decreased.
  • This is because the QuickBooks operation has taken a hit and cannot process the transactions and other activities.
  • Your system doesn’t identify USB plug-ins and other inputs


Methods To Fix QuickBooks Freezing Error

Before we move ahead, we should look at the installation process of “QuickBooks Tool Hub” software because its various in-built tools will help us eliminate the error’s continuous freezing.

Steps To Install the QuickBooks Tool Hub

  1. Go to the official website of Intuit, i.e.,, to download the QuickBooks Tool Hub.
  2. Save the installation file of Quickbooks Tool Hub in a folder that you can access easily.
  3. Head to the folder where QuickBooksToolHub.exe is saved and launch the installation wizard.
  4. Accept all the terms and conditions and continue the installation process.
  5. After completing the installation, double-click the QuickBooks Tool Hub icon on the desktop.

Method 1: Use the clean install tool hub from the Tool Hub program

  • First, open the QuickBooks Tool Hub program on your system.
  • Switch to the “Installation Issues” tab and click on “Clean Install Tool.”

  • Now, open the QBcleaninstallutility.exe file.
  • Choose the QuickBooks version for installation and proceed further with the process.

  • Finally, click “OK” and save all the changes to start the “Clean Install.”


Method 2: Run QuickBooks Install Diagnostic Tool

  • Start the QuickBooks Tool Hub application to begin this method.
  • Go to the installation issues tab and select the “QuickBooks Install Diagnostic Tool.”
  • Download the QuickBooks Install Diagnostic Tool and save it on the desktop.
  • Close all the programs, including those running in the background, and later run the QuickBooks Diagnostic Tool.
  • You’ll have to wait for a few minutes before the process is complete.
  • Restart your system and check whether the updates are correctly installed or not.

Method 3: Run QuickBooks File Doctor from Tool Hub

  • Launch QuickBooks Tool Hub saved on the desktop.
  • Head over to the “Company File Issues”

  • Hit on “Browse” to select the company files.

  • Check your “Network and Files” system by clicking on the available option.
  • Enter your Admin credentials to move ahead with the installation process.
  • Wait for the scan to complete, and then reboot your system.


Method 4: Use QuickBooks Database Server Manager

  • First, open the QuickBooks Tool Hub program on your system.
  • In the “Network Issues” tab, you should select “QuickBooks Data Server Manager.”
  • Follow all the instructions in the QuickBooks Database Server manager and wait for it to complete the process.
  • Reboot your system and check whether the error persists or not.



As we conclude, we believe you’ll be able to get rid of the “QuickBooks Freezing Error” by following all the steps and methods mentioned here. Though the steps are simple and easy to apply, if you face any difficulty executing them, feel free to reach the QuickBooks Support Team or us.

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