Here is What Should Be Done in Case of QuickBooks Error Code H505

How To Fix QuickBooks Error Code H505 [Update Solutions]

by jamesaultman81

Quickbooks is an accounting software that satisfies multiple business and freelancers who have to use the accounting networks. It is one of the most used and technically advanced software for accounting purposes. However that doesn’t keep it away from the errors that happen in software and QuickBooks Error Code H505 is one of them. The H-series errors occur mainly due to the connection issues wherein you try to access your account from another device and fail to do so. 


What is QuickBooks Error Code H505?

Actually, it won’t be wrong to say that this is a QuickBooks multi-user hosting error H505 that happens because you try to access your account using some other device. And not the one you often access the software from. If you have tried logging into your account and there is a pop-up saying “Quickbooks Error H505” it would also say “Your company file is on another computer, and Quickbooks require help connecting.”


What causes QuickBooks multi-user hosting error H505?

The H-series errors are caused when you try to login to your account from an unknown device, but there are other reasons for this problem. Here are some of them:

  • If you have set up the application incorrectly on the hosting server.
  • It can also be caused due to malware and third-party firewalls, because these also obstruct the connection.
  • Also, when there is a corrupt network data file (.ND) that is being used to establish a connection.
  • If you are using an outdated version of Quickbooks.


Symptoms of QuickBooks Desktop Error Code H505

The symptoms that can help in determination of QuickBooks Enterprise Error H505 include:

  • When you face issues in enabling the multi-user mode on your software.
  • If you see a message QuickBooks Error Code H505 when you log into your account.
  • Also, when Quickbooks crashes unexpectedly, over and over again.
  • If there is a problem in establishing a connection with the server and opening the company file.


Solutions of QuickBooks Desktop Error Code H505

It is true that any error in this accounting software can hamper your efficiency and the same happens with QuickBooks Desktop Error Code H505. But here is what can be done:

Related Blog Post: QuickBooks Payroll Error PS060

Solution 1: Updating the Quickbooks software

Start by the easier ways like updating the software you are currently using. For that here is what has to be done:

  • Open the software, go to “Help” and then select “About.”
  • Then you will have to select “Update Quickbooks” and then click on the “Update Now” button.
  • Tick mark all the updates that you see on the screen and then click on the “Get Update” button.
  • Once the downloading is done, you can click on “Install Now” and try logging in the software once again.


Solution 2: Creating new company file

The next thing that you can do to fix QuickBooks multi-user hosting error H505 is creating a new company file folder. This is how!

  • Go to the “Company file folder” on your device.
  • Create a new folder and then paste the company file on your desktop.
  • Then right click on the folder and select “Properties”
  • Go to the “Share” tab and then click on “Advanced Sharing.”
  • Click on the tick box in front of “Share this folder” and then press the “Permissions” button.
  • Then press the “Full Control” tick box and then “Everyone” and then “Apply” on your screen.
  • From there, you can go and click “Apply” and then “Ok”.

You can now try to open the file on any device.

Also Read More Blog on Zip Article

Solution 3: Setting up the hosting on new device

This one is the best way to troubleshoot QuickBooks Enterprise Error H505 and it requires you to follow these steps.

  • Open Quickbooks and go to the “File” tab. Go to “Utility” and then press the “Stop Hosting Multi-User Configuration” option.
  • On the server having your company file, open Quickbooks and select “Host Multi-User Configuration” in the “Files—> Utilities” section.
  • Once done, just restart the server as well as your device. And then open the company file once again. You won’t see any problem.



These are some methods that can help you in fixing this problem to seamlessly use the software. If you fail to do so, connect with our experts for further assistance at +1(855)-738-0359.

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